Shipping Policy

Shipping Policy – Korell House

Order Processing Time

All orders are processed within 24–48 hours (business days) after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. In such cases, customers will be notified by email.


Shipping Costs

We offer free shipping on all orders unless otherwise stated on the product page.

There are no additional shipping fees at checkout.


Delivery Time

Estimated delivery time is 7–8 working days after your order has been processed.

Delivery times are estimates and may vary due to factors beyond our control such as customs clearance, carrier delays, or weather conditions.


Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (if available).

Tracking information may take up to 24–48 hours to update after shipment.


Incorrect Address

Please make sure your shipping address is entered correctly at checkout.

Korell House is not responsible for orders shipped to incorrectly provided addresses.


Lost or Delayed Packages

If your package is delayed or lost in transit, please contact us at:

aajoudcommerce@outlook.com

We will work with the shipping carrier to resolve the issue as quickly as possible.


Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging.

Email: aajoudcommerce@outlook.com


International Shipping

We currently ship internationally. Delivery times may vary depending on destination and customs procedures.


Contact Information

Korell House
Business name: Aajoud Zorg
KVK: 84267224
Address: Fijnje van Salverdastraat 4 H
1065EA Amsterdam
The Netherlands

Email: aajoudcommerce@outlook.com
Website: www.korell-house.com